At EA Farm Resort, we are committed to protecting your privacy and ensuring that your personal information is collected and used responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our booking and hospitality services.

1. Information We Collect

We may collect personal information from you in several ways, including when you visit our website, make a reservation, contact us, or fill out a form.

A. Personal Information You Provide:

• Contact Details: Name, email address, phone number, and mailing address.

• Reservation Details: Check-in and check-out dates, room preferences, number of guests, and special requests.

• Payment Information: Payment card details or digital wallet information processed securely through third-party payment gateways.

• Identification: Government-issued identification details (requested upon check-in for guest verification and safety).

B. Automatically Collected Information:

• Device & Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

• Cookies & Tracking: Data collected through cookies to enhance website navigation, track usage patterns, and remember your site preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• Booking & Services: To process room reservations, confirm bookings, manage guest arrivals, and deliver requested resort amenities.

• Customer Communication: To send booking confirmations, updates, answer inquiries, and provide customer support.

• Improvement & Personalization: To enhance our website functionality, analyze usage trends, and improve guest experiences.

• Marketing (Optional): To send special promotions, seasonal offers, and resort newsletters (you may opt out at any time).

• Legal & Security Compliance: To prevent fraudulent transactions, protect guest safety, and comply with applicable local laws and regulations.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following necessary circumstances:

• Third-Party Service Providers: Trusted partners who assist us in operating our website, managing online booking platforms, and processing payments (subject to confidentiality agreements).

• Legal Obligations: When required by law, legal proceedings, or local authorities to protect the safety, rights, and property of EA Farm Resort, our guests, or the public.

4. Data Security

We implement appropriate technical, administrative, and physical security measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Cookies Policy

Our website uses cookies to personalize content, analyze web traffic, and improve performance. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain interactive features on our website.

6. Your Rights & Choices

Depending on local regulations, you have the following rights regarding your personal data:

• Access & Correction: You may request access to or updates of your personal details stored in our database.

• Deletion: You may request the deletion of your personal information, subject to legal and operational retention requirements.

• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to external sites (such as social media platforms or Google Maps). We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their respective privacy policies.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

• EA Farm Resort

• Email: privacy@eafarmresort.com

• Phone: 0906 299 1422

• Address: Maligaya, Brgy. San Juan, Mexico, Philippines, 2021