Welcome to EA Farm Resort. Please read these Terms and Conditions carefully before making a reservation or utilizing our accommodations, amenities, and website services. By accessing our website, placing a booking, or checking into our premises, you agree to be bound by these Terms and Conditions.

1. Booking & Reservation Policy

• Advance Booking: Reservations must be made through our official website, authorized booking platforms, or directly with our front desk.

• Confirmation: A booking is only confirmed once you receive an official confirmation email or receipt along with the required deposit payment.

• Minimum Age Requirement: Primary guests making a reservation must be at least 18 years of age and present a valid government-issued ID upon check-in.

2. Rates & Payment Terms

• Pricing: All rates are subject to change without prior notice. Rates confirmed at the time of booking will be honored.

• Payment Options: We accept cash, major credit/debit cards, and approved digital wallets (GCash, Maya). Full payment or required initial deposits must be settled according to the payment schedule specified during booking.

• Incidental Deposit: A refundable security deposit may be required upon check-in to cover potential damages or incidental charges incurred during your stay.

3. Check-in & Check-out Policy

• Check-in Time: Standard check-in begins at 2:00 PM. Early check-in is subject to room availability and may incur additional charges.

• Check-out Time: Standard check-out is at 12:00 PM (NN). Late check-outs must be requested in advance and are subject to room availability and extra fees.

• Identification: Guests must present a valid government-issued ID (Passport, Driver’s License, UMID, etc.) for all registered occupants upon arrival.

4. Cancellation, Modification & Refund Policy

• Cancellation Notice: Cancellations made 7 days or more prior to the check-in date may be eligible for a partial refund or rebooking credit, subject to administrative fees.

• Late Cancellations & No-Shows: Cancellations made within less than 7 days of check-in, or failure to arrive on the scheduled date ("No-Show"), will result in the forfeiture of the full booking deposit or total stay payment.

• Modifications: Requests to change stay dates are subject to room availability and rate adjustments depending on peak or off-peak seasons.

5. Resort Rules & Guest Conduct

To maintain a safe, clean, and peaceful environment for all guests, the following rules strictly apply:

• Quiet Hours: Mandatory quiet hours are observed from 10:00 PM to 7:00 AM. Loud music, screaming, or rowdy behavior that disrupts other guests is prohibited.

• Damages & Missing Property: Guests will be held financially responsible for any lost, broken, or damaged resort property, structural elements, or room furnishings caused by negligence or intentional acts.

• Smoking & Vaping: Smoking and vaping are strictly prohibited inside all indoor accommodations (Master Suite, Double Queen Bedroom, Bunker 1, Bunker 2) and enclosed areas. Designated smoking areas are available outdoors.

• Food & Corkage Fees: Outside catering or commercial food setups may incur a corkage fee unless explicitly included in your booking package.

• Pool Safety: Children under 12 must be supervised by an adult at all times around pool areas. Proper swimwear is required.

• Pet Policy: Pets are only permitted in designated pet-friendly areas/rooms with prior resort approval. Pet owners are responsible for maintaining cleanliness and pet behavior.

6. Property & Valuables

• Personal Belongings: EA Farm Resort is not responsible for the loss, theft, or damage of any personal belongings, valuables, or cash left unattended in rooms, vehicles, or common public areas. Safe storage options are available upon request at the front desk.

7. Limitation of Liability

• EA Farm Resort, its management, and staff shall not be liable for any personal injury, illness, loss, or property damage occurring on resort premises, except where directly caused by verified gross negligence or intentional misconduct on the part of the resort.

• Force Majeure: The resort is not liable for failure to perform or delays caused by circumstances beyond reasonable control, including natural disasters, severe weather events, typhoons, power outages, government restrictions, or public health emergencies.

8. Intellectual Property & Website Use

• All content, logos, images, design elements, and text on the EA Farm Resort website are protected by copyright and intellectual property laws. Unauthorized reproduction, duplication, or distribution without prior written approval is strictly prohibited.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any legal disputes arising from these terms shall be settled exclusively in the competent courts of the local jurisdiction where the resort operates.

10. Contact Us

For questions, special requests, or further clarification regarding these Terms and Conditions, please reach out to us:

• EA Farm Resort

• Email: privacy@eafarmresort.com

• Phone: 0906 299 1422

• Address: Maligaya, Brgy. San Juan, Mexico, Philippines, 2021